Archive for the 'Web Usability' Category

29 May

12 steps to stellar software design

Practitioners can always use good advice. David Crow, usability adviser at Microsoft Canada, and Jay Goldman, president of Radiant Core in Toronto, speaking at the Free Software and Open Source Symposium at Seneca College in Toronto last month, offered a 12-step program for getting back on track, along with some recommended reading.
View the article

29 May

Continental Airlines Turns Mobile Phones Into Boarding Passes

More new technology ideas to improve real-world usability!
Road-weary travelers (and everyone traveling these days) no longer enjoy the air travel experience. Companies must diligently look for new ways to use technology to improve the user experience of their common tasks. This may be one of those new ideas.
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29 May

Starbucks customers stampede website - Be Careful What You Ask For!

Hundreds of coffee-obsessed consumers chimed in moments after Starbucks launched a Web site asking customers to pitch changes the company should make to revive its struggling US business.
Be careful what you ask for - You may get overwhelmed by incoming traffic. Or, it may turn out to be a great marketing idea!
View the article
 

23 May

Business-Software Vendor Finds Business Software Impossible to Use

The Business Technology Blog in Wall Street Journal describes a software vendor’s study:
IFS, a business-software vendor, sent us a report titled “The Increasing Importance of Usability in Enterprise Software” —the results of a survey earlier this year of more than 1,000 respondents. Its findings: “A full 60 percent of respondents said their enterprise software was […]

10 Mar

Lamenting the Lost Art of the Office Telephone Conversation

Very interesting article in the New York Times on the shift from telephone calls in the workplace to e-mail correspondence and cell phone conversations. While it makes the office a quieter workplace, workers have lost the fine art of handling the telephone conversation:
“At first glance, there are reasons e-mail seems a boon. It leaves a […]

26 Feb

Consumers earn Free Stuff with ?Free Love?

FREE LOVE: the ongoing rise of free, valuable stuff that’s available to consumers online and offline. From AirAsia tickets to Wikipedia, and from diapers to music. This is the new consumerism on the Web. Read about it at http://www.trendwatching.com/briefing/.
FREE LOVE thrives on an all-out war for consumers’ ever-scarcer attention and the resulting new business models […]

22 Feb

Rebate Psychology - Understanding Taxpayer Behavior

Nicholas Epley, a professor of behavioral science at the University of Chicago Graduate School of Business, wrote a recent article in The New York Times about the recently passed tax rebate bill.
Basically, he says that calling the money taxpayers will receive as a “rebate” will encourage them to save the money. To stimulate the economy […]

31 Jan

The Ultimate Multi-Function Cell Phone (Humor)

You knew it was coming…move over iPhone!
Here is a cellular phone that *really* can multitask! The Sumsing Turbo 3000 Xi mobile phone!
View the video!

05 Jan

Designing Usability and User Experience for Consumer Medical Devices

Usability and comsumer experience are not only important for computer hardware and software. Consumer medical devices must not only be usable - they must be visually and physically appealing:
“Today, a medical device must be more than functional; it must also look and feel sophisticated. Device designers can use refined touchpoints to influence users’ perceptions of […]

02 Jan

Usability/User Experience Specialist - Best Careers for 2008 [US News & World Report]

US News & World Report on Best Careers for 2008:  Usability/User Experience Specialist listed as one of the best careers!
We continue to gain recognition for our contribution to the IT industry. The article notes one drawback about our industry, as we continue to face push-back from our (potential) clients:
A potential downside of this career is […]

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